A calmer day starts before the first pickup. 4fleet practical worksheet 1. Open tomorrow before closing today. [ ] Confirm the service, passenger count and luggage. [ ] Check driver and vehicle coverage for each job. [ ] Allow for travel between assignments and known operating constraints. 2. Put exceptions ahead of routine work. [ ] Name the person resolving each exception. [ ] Check the latest customer reply against the booking. [ ] Distinguish a tender response from an awarded job. 3. Send a complete brief. [ ] Verify the terminal, hotel entrance or meeting point. [ ] Keep passenger instructions attached to the job. [ ] Check the driver’s acceptance and relevant acknowledgements. 4. Keep the plan and the actual status separate. [ ] Confirm changes before notifying affected people. [ ] Check status timestamps and unresolved sync states. [ ] Record the reason for a material change. 5. Close the shift with a useful handover. [ ] List unassigned or unconfirmed work. [ ] Record outstanding customer and partner replies. [ ] Link incomplete receipts or billing items to their jobs. Notes: