The driver portal is a mobile-web view your drivers use from their phone to run their day - see trips, start and complete jobs, submit expenses, manage availability, and share live location. It works in the phone's browser; there is no separate app to install. This article covers how to invite a driver and what they get.
Inviting a driver
From a driver's profile, use the invite action to provision a portal login in one step. 4fleet creates the user account and company membership and emails the driver an invitation. If the person already has an account, re-inviting simply links the driver profile rather than creating a duplicate.
What a driver sees in the portal
Once logged in, a driver has a focused, self-service workspace:
Their trips
The portal shows the driver's own bookings - today, upcoming, and completed - with a trip-detail sheet for each. Cancelled jobs are filtered out so the list stays clean. From a trip they can:
- Navigate - a deep link opens the pickup in Apple Maps or Google Maps.
- Call the client - a tap dials the customer.
- Start and Complete the trip, moving it through its statuses (confirmed, in progress, completed, no-show). This status update is properly guarded, so a driver can only change their own assigned jobs.
Expenses
Drivers submit expenses (tolls, parking, fuel, client purchases) with a receipt photo. Those land in your back-office approval queue, where you approve, pay, or reject them. It is a clean reimbursement trail without paper receipts.
Availability
Drivers set and update their own availability blocks from the portal. Managers see the result on the company roster, and retain full edit access from the back office. So drivers keep their own calendar current without you chasing them.
Earnings and settlements
Drivers can view their own earnings and their settlement history - what they have earned and what has been paid - so payout questions answer themselves.
Proof of completion and live GPS
- Proof of completion - drivers upload a completion photo per leg, giving you evidence a job was done.
- Live GPS - when the driver toggles location sharing, their coordinates stream to your operator booking view and to the customer's tracking link. Location is shared per booking.
Documents
Drivers can view and manage their own documents (licence copies, permits) from the portal.
The manager side
Everything the driver does self-service, you can also see and manage from the back office:
- The roster shows the whole team's availability for the week, with copy-week.
- Driver profiles hold licence details and expiry, certifications, documents, and compliance status.
- Reviews (1-5 with a comment) feed each driver's average rating, on-time percentage, and trip totals.
- Analytics give a per-driver performance score and benchmarks against the rest of your team.
- Compliance surfaces a score plus alerts for expiring certifications, documents, and licences.
A note on expiry alerts
Compliance and expiry (licence, MOT-style documents, certifications) are calculated when you open the compliance or stats screens - they are shown on demand. There is no background job that pushes you a notification when something is about to expire, so make a habit of checking the compliance tab regularly.
The short version
Invite a driver, and they get a phone-based command centre for their day: trips, navigation, one-tap start/complete, expenses with receipts, availability, earnings, proof photos, and live location - all mirrored back to your operator view.