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4Fleet

Feature index

Every chauffeur management software feature, in one place

4fleet is chauffeur management software that runs a whole limo and private-hire operation from one workspace. It ships 294 working features across 14 domains: enquiry pipeline and AI quoting, bookings and calendar, fleet and drivers, a pricing engine, an email inbox with AI parsing, invoicing and payments, partner dispatch, analytics, a driver portal and a developer API. Every feature below is live today.

Showing 294 of 294 features

Enquiries

48
Enquiries in 4fleet
  • Drag-and-drop lead pipeline

    Move every enquiry across a visual Kanban board, updating status with a single drag.

  • Live pipeline KPIs

    See win rate, value and stage counts computed live from your enquiry list.

  • Saved filters and search

    Slice enquiries by any field and save the views you check every day, timezone aware.

  • Recent enquiries at a glance

    A smart-sorted shortlist of the enquiries that need attention right now.

  • Enquiry analytics

    Aggregated conversion and source analytics across your whole enquiry pipeline.

  • One-step enquiry capture

    Create an enquiry and it finds or creates the client and starts a follow-up pack automatically.

  • Field-level enquiry edits

    Patch any enquiry detail without re-saving the whole record.

  • Pickup and dropoff locations

    Capture every pickup, stop and dropoff with map-aware location fields.

  • Itinerary builder

    Lay out the full journey itinerary for each enquiry.

  • Inline quote pricing

    Adjust pricing on the enquiry itself as the brief changes.

  • Archive and restore enquiries

    Archive dead leads to keep the board clean and restore them whenever they come back.

  • Bulk enquiry actions

    Update, archive or move many enquiries at once.

  • Instant rule-based quotes

    Generate a priced quote from your own pricing rules in one click.

  • AI-assisted quote drafting

    Let Claude draft a quote from the enquiry brief when the job is non-standard.

  • One-click quote, send and follow-up

    Price, send and schedule follow-ups for a quote in a single action.

  • Shareable quote acceptance link

    Send a quote with a secure link the customer can accept online.

  • Full quote history

    Every quote version is kept so you can see exactly what was sent and when.

  • Quote PDF export

    Download any quote as a branded PDF.

  • Quote expiry handling

    Quotes expire on a set window so stale prices never get accepted.

  • Editable quote line items

    Break any quote into itemised lines the customer can read clearly.

  • Split and partner quotes

    Quote jobs your own fleet cannot fully cover by splitting or routing to a partner.

  • Deterministic lead scoring

    Every enquiry gets a persisted score so your team works the best leads first.

  • Duplicate enquiry detection

    Catch repeat enquiries within a 48-hour window before you double-quote.

  • Enquiry health checks

    Ten checks flag what is missing on an enquiry and suggest the next step.

  • Enquiry timeline

    A chronological view of everything that happened on each enquiry.

  • Activity log and notes

    Log calls, notes and changes against each enquiry for the whole team.

  • Auto-stop on customer reply

    When a customer replies, pending follow-ups cancel themselves automatically.

  • Automated follow-up packs

    Sequenced follow-ups keep chasing a quote until the customer responds.

  • AI drafts the missing-info email

    Claude writes the email that asks a customer for the details you still need.

  • Next-step suggestions

    Suggested actions surface on each enquiry to keep it moving forward.

  • AI reads addresses from text

    Claude parses pickup and dropoff locations out of free-text enquiries.

  • Itinerary stop management

    Add, edit and reorder individual stops on any multi-stop journey.

  • Vehicle and driver proposals

    Get suggested vehicle and driver assignments with clash detection before you commit.

  • Fleet coverage check

    See instantly whether your own fleet can cover a requested job.

  • Partner overflow routing

    Flag jobs your fleet cannot take and route them to a partner.

  • Convert quote to booking

    Turn an accepted quote into a confirmed booking with expiry and conflict re-checks.

  • Enquiry email and SMS threads

    Keep every customer message on the enquiry as one threaded conversation.

  • Journey chaining

    Chain nearby jobs together to cut dead mileage.

  • AI reads customer replies

    Suggested quote updates are drafted from what the customer wrote, ready to apply in one click.

  • Extract customer questions

    Claude pulls out the questions a customer asked so nothing goes unanswered.

  • One-click polite decline

    Decline a job you cannot take with a preview and a clean lost reason.

  • Multi-leg journeys

    Capture return trips and multi-day journeys as separate legs on one enquiry.

  • Pipeline summary

    A timezone-scoped rollup of where every enquiry sits in your funnel.

  • Auto-advancing pipeline

    Enquiries move forward on their own from aging and reply signals.

  • Repeat-trip guard

    Fingerprinting stops the same trip being entered twice.

  • Trip-type quote templates

    The right quote template is chosen automatically for each service type.

  • Route-map multi-leg quotes

    Public quote links show the live journey and map for multi-leg trips.

  • Template email and vehicle suggestionspartial

    Rule-based draft emails and vehicle suggestions speed up a first reply.

Bookings & Calendar

28
Bookings & Calendar in 4fleet
  • Confirmed booking management

    Create, edit and soft-delete confirmed trips from one screen.

  • Conflict and availability checks

    Every booking is checked against your fleet and drivers for clashes.

  • Route planning and deadhead

    Plan each trip with geocoding, real distances and dead-mileage awareness.

  • Booking price preview and recalc

    Preview and recalculate a booking price while protecting existing route metrics.

  • Recurring bookings

    Set up repeating trips that generate themselves on schedule.

  • Booking chaining

    Link back-to-back jobs to keep vehicles moving efficiently.

  • Route optimisation suggestions

    Get suggested route improvements for scheduled trips.

  • Vehicle switch detection

    Spot when a booking needs a different vehicle and adjust before the day.

  • Reschedule with override

    Move a booking with an admin override when you need to force a slot.

  • Cancellation and refund policy

    Apply your cancellation terms and issue refunds straight from the booking.

  • Booking health diagnostics

    Each booking is checked for gaps so nothing ships half-ready.

  • Booking stops

    Add every stop on a trip to the confirmed booking.

  • Booking notes

    Keep driver and office notes on each booking.

  • Booking automations

    Trigger back-office actions off booking events.

  • Booking payments

    Track payments taken against each booking.

  • Customer trip emails

    Send confirmations and updates to the passenger from the booking.

  • Invoice and pay from a booking

    Raise an invoice and take payment via Stripe Checkout straight off a booking.

  • List and map views

    See your bookings as a list or plotted on a map.

  • Calendar grid view

    A leg-aware, timezone-correct calendar of every trip.

  • Live GPS tracking

    Ingest driver GPS in real time on the trips you enable it for.

  • Live passenger tracking link

    Give passengers a live tracking link backed by a real-time stream.

  • Multi-leg bookings

    Handle return and multi-day trips as linked legs on one booking.

  • Add-on charges

    Add tour tickets and extras to a booking as separate charges.

  • Flight tracking for pickups

    Airport pickups auto-adjust to real flight times from three providers.

  • Trip expense tracking

    Log trip costs and upload receipts against each booking.

  • Assign partners from a booking

    Hand a booking to a partner with idempotent commission accrual.

  • Booking document timeline

    A timeline of every document tied to a booking.

  • Driver-on-way notifications

    Send the passenger a driver-on-way message in one tap.

Explore Bookings & Calendar

Fleet & Drivers

23
Fleet & Drivers in 4fleet
  • Vehicle management

    Maintain your whole fleet with full vehicle records.

  • Live vehicle status

    See which vehicles are on the road, free or in service right now.

  • Fleet value and utilisation

    Track fleet value, utilisation and maintenance-due at a glance, with resale values.

  • Per-vehicle profit view

    See the profit each vehicle earns after its costs.

  • Vehicle document store

    Keep every vehicle's documents in one place.

  • Maintenance scheduling

    Book, start, complete and extend vehicle maintenance with clash checks.

  • Driver profiles

    Manage driver records, with a guard against deleting drivers on active jobs.

  • Driver roster

    Plan driver availability and copy a week's roster forward.

  • Driver certifications

    Track licences and certifications with ownership checks.

  • Driver documents

    Store driver paperwork separately from vehicle documents.

  • Driver reviews

    Capture driver reviews and recompute performance metrics.

  • Driver performance analytics

    Score drivers and benchmark them against your fleet.

  • Driver compliance tracking

    See compliance scores and alerts for every driver.

  • Driver earnings summary

    Aggregate each driver's earnings and financial summary.

  • Driver incident log

    Keep a record of driver incidents.

  • Driver vehicle switches

    See which bookings involve a driver changing vehicles.

  • Driver duty status

    Track who is on and off duty across the team.

  • Smart driver and vehicle assignment

    Maps-driven suggestions pick the best driver and vehicle for a job.

  • Fleet capability matching

    Match seats, luggage and extras to each job, including partner combos.

  • Fleet utilisation analytics

    Track how hard your fleet is working over time.

  • Retire and restore vehicles

    Retire a vehicle safely and view archived vehicles when needed.

  • Per-vehicle service pricing

    Set a distinct rate for each vehicle and service combination.

  • Compliance and maintenance filters

    Filter the fleet by compliance, maintenance or retired status.

Explore Fleet & Drivers

Pricing Engine

26
Pricing Engine in 4fleet
  • Five pricing strategies

    Price by distance, hourly, flat, zone or class from one unified engine.

  • Per-vehicle pricing profiles

    Give each vehicle its own rate profile as your primary pricing source.

  • Vehicle-class pricing

    Fall back to class-level rates when a vehicle has no profile.

  • Vehicle class taxonomy

    Organise vehicles into classes and price at the class level.

  • Vehicle-and-service rate cards

    Set exact fares for each vehicle-and-service pair.

  • Service pricing rules

    Apply percentage or fixed adjustments per service.

  • Multi-leg quote calculator

    Price return and multi-day journeys per leg with trip-level modifiers.

  • Quote email preview

    Preview the block-based quote email with journey and timezone correct.

  • Catalog pricing review

    Review and confirm catalog price changes before they go live.

  • Quote calculation and recalc

    Recalculate a quote and keep a new version each time.

  • AI free-form pricing

    Claude proposes a price for one-off jobs that fall outside your standard rules.

  • Smart quote in one action

    Calculate, email and schedule follow-ups for a quote all at once.

  • Manual line adjustments

    Fine-tune any quote by editing its line items.

  • Quote lifecycle management

    Send, extend and link quotes with a 30-day expiry.

  • Quote editing

    Get, update and delete quotes from one place.

  • Seasonal pricing

    Raise or lower prices for defined seasonal windows.

  • Event pricing

    Charge event rates with minimum-charge top-ups.

  • Demand-based pricing

    Flex prices with demand on enquiry and multi-leg quotes.

  • Quote extras

    Add extras and add-ons straight into a quote total.

  • Quick quote calculator

    Get a fast standalone price without opening an enquiry.

  • Booking price calculator

    Price a confirmed booking with a live preview.

  • Pricing setup wizard

    Stand up per-vehicle profiles and extras with a guided wizard.

  • Driver accommodation costs

    Fold overnight driver accommodation into the quote.

  • Immutable pricing snapshots

    Freeze the exact rates behind every quote for a clean audit trail.

  • Split-vehicle quotespartial

    Quote a job across two vehicles at base rates when one cannot fit everyone.

  • Partner-required quotespartial

    Price jobs routed to a partner from the partner's own record.

Explore Pricing Engine

Email & Inbox

29
Email & Inbox in 4fleet
  • Full email inbox

    A Gmail-style inbox with folders and bulk actions built in.

  • Whole-mailbox search

    Search your entire mailbox server-side, not just what is loaded.

  • Connect any IMAP/SMTP mailbox

    Bring your own email account over standard IMAP and SMTP.

  • Sync and send

    Pull new mail and send replies over your connected account.

  • Real-time IMAP IDLE

    New mail arrives instantly over an always-on IMAP connection.

  • Background mail sync

    Your inbox keeps syncing in the background without you refreshing.

  • Auto-parse new enquiries

    Inbound mail is parsed into enquiries as it arrives.

  • AI turns emails into enquiries

    Claude extracts trips, extras and missing info from an email into a structured enquiry.

  • AI smart replies

    Suggested replies drafted from the conversation.

  • AI draft reply

    Claude writes a full reply you can edit and send.

  • Email sentiment

    See the tone of an inbound message before you answer.

  • Auto-categorised email

    Inbound mail is sorted with spam and phishing awareness.

  • Compose, reply and forward

    Full email composition right inside the app.

  • Send status and connection health

    See at a glance whether your mailbox can send.

  • Scheduled email sends

    Queue emails to go out at exactly the right time.

  • Open and click tracking

    Know when a customer opens your email or clicks a link.

  • Email templates

    Reusable, company-scoped templates for common messages.

  • Email signatures

    Per-user signatures applied to outbound mail.

  • Email labels

    Organise mail with company-scoped labels.

  • Email analytics

    Track open, click and send performance across your mail.

  • Follow-up automation

    One engine chases every unanswered thread on a schedule.

  • Auto-reply rules

    Fire automatic replies from any inbound sync path.

  • GDPR suppression and unsubscribe

    Honour unsubscribes with a suppression list and RFC 8058 one-click headers.

  • Grounded AI compose

    Claude drafts from a locked fact set and never auto-sends, so it cannot invent details.

  • Block-based email rendering

    Rich quote emails built from journey and route-map blocks.

  • Marketing-only link tracking

    Link tracking is limited to marketing mail to protect deliverability.

  • Company quick-links

    Insert your standard links into emails in one click.

  • Multiple mailboxes

    Sync, filter and send from several email accounts with per-account badges.

  • Threaded conversations

    Related messages are grouped into a single thread.

Explore Email & Inbox

Invoicing & Finance

28
Invoicing & Finance in 4fleet
  • Invoicing dashboard

    Track invoices, AR aging and sequence audits in one view.

  • Invoice creation

    Raise invoices with per-company numbering and a booking price-match guard.

  • Invoice immutability and void

    Non-draft financial edits are blocked and voids preserve the audit trail.

  • Record payments

    Log payments with row locks and an overpayment guard.

  • Branded invoice PDFs

    Generate per-company branded invoice PDFs.

  • Email invoices with a pay link

    Send an invoice PDF with an optional Stripe payment link attached.

  • Manual payment reminders

    Nudge a single overdue invoice on demand.

  • Credit notes

    Issue credit notes that recompute the invoice total and status.

  • Public payment links

    Share a link that lets customers pay an invoice online.

  • Refund workflow

    Request, approve and complete refunds with a full audit trail.

  • Reminder records

    Keep a record of every payment reminder sent.

  • Automatic invoicing

    Invoices raise themselves on a schedule after a trip.

  • Automatic dunning

    Overdue invoices are chased automatically before and after the due date.

  • Unified expense tracking

    One expense model with fifteen categories and metered receipt OCR.

  • Commission tracking

    See commissions and commission stats across your jobs.

  • AI bank reconciliation

    Import CSV, MT940 or PDF statements and auto-match them to invoices.

  • Revenue dashboard

    A live revenue dashboard for your whole operation.

  • Finance settings

    Drive auto-invoicing and reminders from one settings page.

  • Corporate billing

    Roll pending bookings into one invoice with account terms.

  • Driver settlements

    Approve, pay and export driver settlements in bulk.

  • Operating costs

    A single surface for every operating cost.

  • Financial reports

    Eleven report types with CSV export.

  • Payments console

    Manage payment details and reminder config in one console.

  • Stripe refunds

    Issue a real, idempotent Stripe refund from the invoice.

  • Invoice CSV export

    Export your invoices to CSV.

  • Report templates

    Save per-company report templates.

  • AI report analysis

    Grounded AI reads your P&L and explains what changed.

  • Purchase invoice inboxpartial

    Capture supplier invoices into a review inbox that files them as operating costs.

Explore Invoicing & Finance

Partner Network

27
Partner Network in 4fleet
  • Partner directory

    Manage your whole subcontractor network in one directory.

  • Partner vetting

    Move partners through vetting and onboarding transitions.

  • Partner documents

    Store partner paperwork and URLs.

  • Smart partner matching

    Score and recommend the best partner for a job.

  • Overflow detection

    Flag jobs your fleet cannot cover for partner dispatch.

  • Manual partner assignment

    Assign a partner to a job directly.

  • Leg-level partner dispatch

    Send a job leg to a partner with a secure accept-or-decline link and enforced expiry.

  • Competitive tendering

    Put a job out to several partners and award the best bid.

  • Dispatch SLA tracking

    Track partner response times and enforce timeouts.

  • Partner capabilities

    Record what each partner can cover.

  • Partner service areas

    Capture the regions each partner serves.

  • Automatic commission accrual

    Commission accrues on completion in your own currency.

  • Commission templates

    Reusable commission rate templates with full CRUD.

  • Batch commission settlement

    Pay commissions in batches with partial-payment guards.

  • Edit accrued commissions

    Adjust pending commissions before payout.

  • Stripe Connect payouts

    Pay partners via Stripe Connect with idempotent transfers.

  • Partner contracts

    Store and manage partner contracts with full CRUD.

  • Partner tags

    Tag and group partners.

  • Partner activity log

    A log of manual and automatic partner activity.

  • Partner self-service portal

    Partners log in to manage their jobs through an emailed link.

  • Partner analytics

    Aggregate performance analytics per partner.

  • Statement and directory export

    Export partner statements and the directory to PDF or CSV.

  • Partner self-bill invoices

    Draft, issue and void partner self-bill invoices with PDFs.

  • Batch statement runs

    Auto-draft partner statements on a schedule.

  • Dispatch and commission summaries

    Summary views for dispatch stats and commissions.

  • Job-request and remittance emails

    Send partners job requests and payout remittances.

  • Fulfil-and-refer partners

    A partner can both fulfil and refer work at the same time.

Explore Partner Network

AI Suite

15
AI Suite in 4fleet
  • Action-capable AI assistant

    A memory-aware chat agent that can take real actions inside your account.

  • 23 AI business actions

    The assistant runs real, permission-checked business actions on your behalf.

  • Live business context

    The AI reads a fourteen-section snapshot of your business before it answers.

  • AI quote generation

    The agent can draft a quote from a brief with Claude.

  • AI email parsing

    Structured extraction turns inbound emails into enquiries.

  • AI email toolkit

    Draft replies, gauge sentiment and categorise mail with full context.

  • Private AI memory

    The assistant remembers your business, with an approval gate on what it learns.

  • AI usage and cost dashboard

    Track AI spend by operation and model with a daily trend.

  • Grounded funnel narration

    The AI explains your funnel and a verifier rejects any ungrounded number.

  • AI question extraction

    Claude pulls the questions a customer asked from their message.

  • AI reply classification

    Inbound replies are classified to drive the right follow-up.

  • AI location correction

    The AI fixes and suggests address changes with apply and undo.

  • Structured quote emails

    The agent builds block-based journey and route quote emails.

  • AI dashboard insights

    Cached insights refresh twice daily with one-credit manual regen.

  • Smart model routing

    Each task is routed to the right Claude model to balance cost and quality.

Explore AI Suite

Tasks & Automation

9
Tasks & Automation in 4fleet
  • Task management

    Create, filter and quick-add back-office tasks.

  • Task Kanban board

    A six-column drag-and-drop board with lifecycle cascades.

  • Task detail workspace

    Subtasks, comments, dependencies, time and attachments on every task.

  • Event-driven task automation

    Tasks fire automatically from trip-completed and payment-received events.

  • Business-type task templates

    Seeded task rules and checklists per business type.

  • Recurring tasks

    Templates spin up recurring tasks on a schedule.

  • Task lifecycle hooks

    Status, assignment and comment hooks with due and overdue sweeps.

  • Smart alerts feed

    A company-scoped feed of derived operational alerts.

  • Real-time task updates

    Task changes broadcast live so boards stay in sync.

Analytics

22
Analytics in 4fleet
  • Dashboard KPIs

    A compact KPI strip plus an Overview cockpit for the whole business.

  • Enhanced dashboard stats

    Deeper stats behind the main dashboard.

  • Cash flow view

    See cash flow with pipeline estimates and health bands.

  • Booking smart alerts

    Live-computed alerts on bookings you can dismiss.

  • Revenue analytics

    A feature-gated deep revenue dashboard.

  • Conversion funnel

    A cohort funnel with a Sankey view of lead-to-revenue.

  • Top routes

    See which routes earn the most, on the Overview and company pages.

  • Drivers on duty

    A live count of drivers on duty in the Ops band.

  • Fleet status

    Live fleet status backed by the fleet domain.

  • Utilisation reporting

    Utilisation gauges with CSV and PDF export.

  • Analytics cockpit

    A seven-tab analytics section with Demand, Ops, Profit, Cash and Quality bands.

  • Consistent metrics engine

    One metrics module so every chart agrees on the numbers.

  • Lead-to-revenue Sankey

    Trace how leads turn into revenue across cohorts.

  • Attention queue

    A queue of the records that need a human right now.

  • AI funnel narrative

    A grounded written read-out of your funnel with a rule-based fallback.

  • AR aging and DSO

    See receivables by age and days-sales-outstanding.

  • Margin waterfall

    Break margin down leg by leg.

  • Utilisation vs target

    Gauge fleet utilisation against your target.

  • Email analytics

    Open, click and deliverability analytics for your mail.

  • Partner analytics

    Cross-domain analytics on your partner network.

  • Bookings analytics

    Analytics across your confirmed bookings.

  • Funnel signal automation

    Background sweeps catch quote-sent, abandoned and retention signals.

Explore Analytics

Client CRM

4
Client CRM in 4fleet
  • Client CRM

    Company-scoped client records with webhooks on create and update.

  • Company branding

    Set your profile, branding and hosted logo.

  • Company locations

    Manage your locations with one enforced default.

  • Company document library

    A shared library for your company documents.

Driver Portal

5
Driver Portal in 4fleet
  • Mobile driver portal

    Drivers get a mobile-web portal for their jobs, expenses and status.

  • One-tap driver invites

    Provision a driver's portal login straight from their profile.

  • Driver self-service availability

    Drivers set their own availability blocks from the portal.

  • Driver expense submission and approval

    Drivers submit expenses with receipts and you approve, pay or reject them.

  • Proof of completion

    Drivers upload trip proof and share GPS, ownership-guarded.

Explore Driver Portal

Developer API

15
Developer API in 4fleet
  • REST API keys

    Scoped API keys with SHA-256 hashing and 1000-per-minute limits.

  • Outbound webhooks

    Eleven event types with HMAC signing and retry backoff.

  • In-app notifications

    A notification bell with email, SMS and push fan-out per preference.

  • Web push notifications

    Push alerts fan out with quiet-hours gating.

  • Daily email digest

    A per-user digest that suppresses per-event noise.

  • Quiet hours

    Silence email, SMS and push inside a company-timezone window.

  • Notification retention

    Old notifications purge themselves automatically.

  • Integrations settings

    Manage Stripe Connect, IMAP/SMTP and SMS status in one page.

  • Global search

    A command-key search across bookings, enquiries, clients, invoices and vehicles.

  • Public quote accept

    Customers accept a quote via a no-auth tokenised link that books atomically.

  • Public booking deposits

    Take a Stripe Connect deposit with a platform fee.

  • Public payment links

    Stripe checkout links reconciled back to the invoice.

  • Maps and geocoding proxy

    Server-proxied geocoding, autocomplete and static routes.

  • Verified SMS webhooks

    Inbound SMS webhooks are HMAC-verified.

  • SMS reminderspartial

    Send SMS reminders and take inbound commands; no template manager yet.

Security & Team

15
Security & Team in 4fleet
  • Secure sign-in

    Firebase email/password and Google login verified server-side.

  • Guided signup

    Signup creates the user, company, membership and trial together.

  • Multi-company switching

    Users switch between companies with validated membership.

  • Team invitations

    Invite teammates by email and activate them on accept.

  • GDPR account deletion

    A real transactional account deletion for GDPR requests.

  • Company deletion

    Delete a company with a full, drift-safe cascade.

  • Privacy and data settings

    Toggle privacy and data-retention settings.

  • Settings hub

    A settings hub with fourteen detail pages.

  • Onboarding wizard

    A six-step onboarding that creates real data and blocks on gaps.

  • Go-live readiness check

    A checklist that tells you when you are ready to launch.

  • Support ticketing

    Raise support tickets with attachments and Slack and email alerts.

  • Data import

    Import records with AI column mapping, preview and rollback.

  • Notification preferences

    Each user tunes their own notification channels.

  • AI settings

    Tune the AI assistant per company.

  • Custom roles and permissionspartial

    Define custom roles with granular permissions for your team.

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