The client’s side of the journey
A chauffeur client portal for upcoming bookings, quotes, invoices and requests. Keep customers informed while your office reviews changes and new work.
From the client’s plan to your next quote
Your client uploads a PDF or image, or pastes their itinerary. AI prepares the journey details. They check the result before it reaches your office.
Five of us, five large suitcases. Four days, starting at Heathrow and finishing in London.
Windsor Castle · 90 min
Blenheim · Stow · Bourton
Broadway Tower · Lacock
Stonehenge · Winchester
Your client reviews the extracted details before sending.
For your clientSend the plan they already have, with room for every stop.
For your officeStart with structured journeys and the source document, ready to quote.
Enable document reading for your client portal. Requests are reviewed before availability and price are confirmed.
Returning clients
Returning clients can arrange a private tour, another airport pickup or travel for the whole team in the same portal.
Follow Olivia’s request into a quoteOn the day of travel
Let the passenger find their assigned driver, meeting point and available live trip information in one view.
When tracking is enabled and a current location is available, the map shows the vehicle and its expected arrival. The trip details show who to contact.
See what the driver receivesYour request has reached the office. The confirmed pickup is still 10:00 until the change is approved.
When the plan changes
Whether it’s a later pickup, a different meeting point or another question, the conversation stays on the booking your team is working on.
The original pickup stays confirmed until the office approves the change. The customer can follow the request and response.
Follow the booking through dispatchQuotes and invoices, within reach
The quote shows the itinerary with the price. Clients review and accept it, then find the invoice later without asking your office to resend it.
Acceptance and payment remain separate steps. Available payment options follow your setup and the customer’s agreed terms.
See payment controlFor PAs, concierges and travel teams
Choose from saved passengers when arranging another journey. Keep the person booking, the people travelling and the billing contact distinct.
Your company’s name, logo and accent colour give the portal a familiar identity. Each client account sees its own trips and documents.
Give invited drivers, clients and partners access on their phone.
No. They send a change request for your office to review, and the confirmed journey stays unchanged until your team approves it.
Yes, once you enable document reading for the client portal. Clients upload a supported PDF or image, or paste the text, and review the extracted journeys before sending the request for your team to quote.
Yes. The portal has quote, trip and invoice views. What a customer can do there, such as paying online, depends on your plan and payment setup.
No. Acceptance and payment are separate steps. The offer and the customer’s agreed payment terms determine what happens next.
They can request journeys using saved passenger details and see their account’s quotes, trips and invoices. Booker, passenger and billing details remain separate.
No. Clients see their own travel and documents. Internal operations, partner costs and office-only notes stay in your workspace.
Put 4fleet to work
Follow a request, quote, pickup and invoice from the customer’s side.
See 4fleet in action