Find the record before the call.
Look for a booking or invoice in your workspace. Open the matching record to check its current details.
AI for chauffeur operations
Meet Carson.
Your AI
operations assistant.
Meet Carson. Read incoming requests, find a booking and prepare the next reply with the working context close at hand.
Available tools and usage depend on your plan and workspace settings.
Choose a task to explore.
01Conversations with working context
Ask about the work.
See what the answer is based on.
A day plan, a quote, an open invoice or a reply to a customer. Carson brings the relevant records into the conversation.
CarsonYour 4fleet workspace
Ask before actionYou
What needs my attention before today’s pickups?
Carson
One job still needs a driver. The airport pickup has its passenger details, but the flight number is missing.
BK-719 · Today, 10:30
Assigned driver: not set. Flight number: not supplied.
Open the booking, resolve coverage and ask the client for the missing flight number.
02Your workspace, your boundaries
Helpful access.
Deliberate control.
Carson works within your company, your permissions and the tools enabled for your plan. Set how supported actions are handled and review the facts it may reuse.
Choose the working boundary.
In this example, outbound messages and record changes wait for your approval.
- Context
- Enquiries, bookings, clients, fleet, invoices and email
- Access
- Limited by the active company, role and enabled tools
- Pricing
- Calculated from configured rates
- Usage
- AI operations tracked against your plan
WORKSPACE MEMORYKeep the useful detail.
Keep the useful detail.
Keep its source.
Suggested fact
Daniel prefers email confirmations.
Source: a client instruction in the booking conversation.
Review the source before making the fact reusable.
Review, edit or remove remembered facts. Chat history and approved workspace knowledge serve different purposes.
Start from what is actually there
A request is a source.
A blank field is a question.
Carson can pull passengers, dates and destinations out of an incoming email. When a detail is missing, your team still needs an answer.
“Two of us, arriving on 18 June.”
Found · 2 passengersFound · 18 June
Pickup timeNot supplied
Review the message. Ask for the missing detail. Then continue.
Put the assistant to work
Useful in the middle
of an ordinary day.
Start with a specific request, a known record or a clear question. Carson works best when your team can check the result.
“Find Daniel’s booking for 18 June.”
Prepare a quote from your rates.
Quote tools use the company’s configured pricing. Missing journey details or rates need attention before a price can be prepared.
Get a reply ready to review.
Draft a response using the request’s context. Check the recipient, wording and journey details before sending.
Your operation, your decisions
Keep a human
at the important steps.
An extracted field, a search result and a draft have different jobs. Check the source, review the details and approve the action when the workflow asks.
See the enquiry workflow Prepared by Carson
Reply to Daniel Reed
Request the missing flight number for the 18 June airport transfer.
- Recipient
- Check the customer
- Journey
- Check the booking details
- Next step
- Your review
Find the right allowance
Choose AI capacity
with the rest of your plan.
The pricing comparison shows AI allowances and the tools included in each plan. Automation settings have their own controls; the examples here show a review-led workflow.
Compare AI features & allowancesFind your fit
Know what’s included.
Structured field extraction
Starter · Operations · Scale
Passenger, route, date, vehicle, luggage and flight details.View plan detailsAI operation allowance and usage meter
Starter · Operations · Scale
View plan detailsUnattended AI workflows
Scale
Controlled rollout. Requires separate activation.View plan detailsCan Carson make up a fare?
The quote tool uses your company’s configured pricing engine and requires the necessary journey details and rates. It is not intended to guess a price. Check the result before sharing an offer with the customer.
Can it find existing bookings and invoices?
Yes. Carson has workspace search tools for bookings and invoices. Results depend on the available records and your access. Use the underlying record to check the full detail.
How does Carson find the right information?
Carson uses the messages and workspace records available to your account and tools. Open the source message, booking or invoice to review the details before approving the next action.
Does AI send everything automatically?
Your team controls the supported tools and approval settings. Carson can prepare work for review, with sending and updates governed by permissions. Unattended workflows require separate activation and are in controlled rollout.
What is included in my plan?
Each plan has an AI usage allowance and a defined set of features. The detailed pricing table lists what is included, along with features that have specific activation or rollout conditions.
Put 4fleet to work
Try Carson on a task you know.
Bring a familiar enquiry. Check the extracted details, find the record and review the draft.