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4fleet
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Carson AI assistant for chauffeur operators

Your next move,
already prepared

Carson is the AI assistant for chauffeur operations. It works with your 4fleet records, rates and permissions to check tomorrow’s jobs for a missing driver or flight number, prepare quotes from enquiries and keep follow-ups moving, while your team reviews and approves every next step.

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Works with your 4fleet records, rates and permissions

Read-only check · Your team resolves exceptions

The day ahead

Start tomorrow
with fewer surprises

Ask what needs attention before tomorrow starts. Carson checks the details across your jobs, drivers and vehicles while there’s still time to act.

Explore bookings & dispatch

Check the whole journey

Look across each job and its legs, not only the first pickup.

Spot the gaps in coverage

Find missing crew, conflicting assignments and off-road vehicles.

See what still needs an answer

Missing flight numbers, pickup times and locations stay visible.

This check reads the working data. Assignments and other changes remain separate actions.

From request to next step

Move the enquiry forward
without starting from scratch

Carson brings the request, journey and configured rates together. Missing information stays a question, not a guess.

A missing rate or required detail must be resolved before a valid quote can be generated.

Put Carson to work

Start with the work
you want off your desk

Specific tasks. Relevant records. A next step you can use.

A useful next step for every open conversation

Review quotes that have gone quiet. Carson checks the thread for a reply and prepares a follow-up using the actual journey and quoted fare.

Explore enquiries & quotes

Which quotes still need a reply?

ENQ-1042 · Airport transferQuote sent · No later customer reply

Hi Olivia, would you like to go ahead with your airport transfer on 18 June? I can help with any remaining details.

Follow-up draft · Not sent

Available tools depend on your plan, access and workspace settings.

Useful work, prepared in the background

Keep routine work moving

When enabled for your workspace, scheduled Carson checks can bring the next piece of work to you.

You choose what runs

Scheduled skills need the relevant plan, activation and settings. They prepare reports or drafts; they do not send customer messages or assign crew. AI usage controls apply.

4fleet also handles configured routine follow-through

Email intake, follow-up sequences, invoice reminders and event-based tasks have their own settings. Customer-facing sends follow those settings, separately from Carson’s scheduled checks.

See how the platform connects

Your context, your call

Helpful by design,
controlled by your team

Working context

Keep useful context close

Carson can draw on customer history, the current conversation and approved company memories, so a familiar detail stays within reach.

Company preferenceKeep client replies short and include the booking reference Approved memory · Source conversation available
Explore the client experience
Action controls

See the action before it happens

Review the proposed change and its source. Supported categories can be set to Ask, Auto or Off; selected actions always require approval.

Reply to Olivia Bennett

Ask for the missing flight number for the 18 June transfer.

Action
Save reply draft
Policy
Ask before action
Status
Awaiting your approval
Nothing sent

Help when you’re setting things up, too

Ask how to connect your email or find a setting. Carson uses published 4fleet guides to explain the next steps, with a route to support when needed.

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Plans

Plans that include these features

Compare every feature

Structured field extraction

Solo · Starter · Operations · Scale

Passenger, route, date, vehicle, luggage and flight details.View plan details

AI operation allowance and usage meter

Solo · Starter · Operations · Scale

View plan details

Unattended AI workflows

Scale

Controlled rollout. Requires separate activation.View plan details

Questions

A few things worth knowing

Explore the platform
Does Carson work with my company’s actual data?

Carson can retrieve records from your 4fleet workspace through supported tools. Your access, plan and settings determine what it can read and do. Review the linked source records before acting on the answer.

Where do the prices come from?

The configured 4fleet pricing engine calculates fares. Carson can request a preview or prepare a quote using that result. Missing required details or rates must be resolved; the model is not the source of the fare.

Will Carson send messages or change bookings automatically?

Interactive actions follow your workspace’s approval policies and permissions, with Ask as the default. Some actions always require approval. Scheduled Carson skills are limited to read-only checks and draft or inbox preparation; configured email sequences have separate sending controls.

Can I turn on scheduled Carson workflows?

Availability depends on the skill, subscription, activation and workspace settings. Unattended AI workflows remain in controlled rollout and require separate activation. Usage and budget controls apply. Compare the current plan details before choosing a workflow.

Can AI make a mistake?

Yes. Source checks and approval controls help, but AI can still misunderstand a request or return an incomplete answer. Check the relevant records, pricing and recipients before approving consequential actions.

Put 4fleet to work

Give Carson your next real task

Bring a familiar enquiry or a busy day. See what Carson can prepare, then make the next move yours.

See 4fleet in action
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