Enquiries & quotes
A detailed email.
A clear way forward.
Four days, five passengers and a journey full of stops. Follow one request from the inbox to an accepted quote and a paid booking.
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GmailSearch mailO01From message to itinerary
The whole journey.
Day by day.
Carson helps turn the message into structured details. Review the dates, hotels and stops against the original email before pricing the work.
The itinerary is structured.
The judgement stays with you.
Olivia’s four days in England
Day 1 19 Oct
- 10:00 · PickupHeathrow, Terminal 5
- Stop · 90 minWindsor Castle
- By 16:00 · Drop-offOld Bank Hotel, Oxford
5 large suitcases on every day
Behind every itinerary
They’re planning a journey worth remembering.
Give every day, stop and hotel its place in the plan. A carefully prepared offer lets the customer see the experience you are arranging.
02Vehicle, service, quote
Match the journey.
Then put a price to it.
Five large suitcases matter as much as five seats. Choose a suitable vehicle class and the multi-day service, then generate the offer for review.
Room for the people.
And their plans.
Your itinerary is ready.
Choose the service and vehicle, then generate a quote from the reviewed itinerary.
03The customer’s inbox
A proper proposal.
Right in their email.
The route, vehicle and total arrive together. The Accept quote button opens a private page where Olivia can check the details before making a commitment.
GmailSearch mailOH04Keep the conversation moving
A thoughtful nudge.
Still in context.
If the quote is waiting for a reply, a configured follow-up keeps the original journey and acceptance link close. Your timing and message stay under your control.
- 8 Sep · Quote sentQT-1042 · £3,400
- 9 Sep · Follow-upOne day later in this example
- 10 Sep · Customer acceptsContinue with the booking
GmailSearch mailOH05The private quote page
First, accept the plan.
Then settle the payment.
Olivia reviews the offer and accepts it. 4fleet creates the booking and shows its reference, with the payment still clearly marked as outstanding. Pay now opens the configured online payment flow.
Your four days in England.
Prepared for Olivia Hart · 19-22 October 2026
What is included
Private executive MPV, driver, the four listed days and three driver overnight stays. Attraction tickets, meals and guest hotels are excluded from this example.
06Payment & confirmation
One agreed trip.
A payment you can account for.
With Stripe payments configured, the customer can pay online. Payment status stays separate from quote acceptance, so the office can see exactly what has been received.
Secure checkoutFour-day private tour
£3,400.0019-22 October · BK-1042
Interactive payment example. No card details or payment are collected.
The itinerary stays together.
After payment, the booking keeps the agreed route, group size and financial status.
This walkthrough uses full payment. Deposit and invoice arrangements depend on the operator’s configured terms.
Find your fit
Know what’s included.
Does this work with Gmail and other mailboxes?
4fleet connects compatible mailboxes through IMAP and SMTP, including appropriately configured Gmail accounts. The Gmail screens above show the customer email experience; they do not imply a separate Gmail API integration.
Can an enquiry contain several days and stops?
The multi-leg workflow keeps journey days and ordered stops together. Review the extracted dates, pickup times, hotel handovers, passengers and luggage before sending a quote. Availability depends on your workspace setup.
Does Carson decide the final price?
Quote preparation uses your configured pricing and service information. You review the vehicle, amount, inclusions and terms before sending. Missing information or unsuitable capacity needs attention first.
Is accepting a quote the same as paying?
No. Acceptance creates the booking, while payment has its own status. The customer sees a payment action when online payment is configured. Full payment, deposits or invoice terms depend on your setup.
Are these customer records and prices real?
This is one fictional tour used to demonstrate the connected workflow. Routes, prices, capacities and people are examples, not a tariff recommendation or customer case study.
Put 4fleet to work
Take your next enquiry further.
Start with a familiar request and follow it all the way to a booking.