Nothing waits until the evening
The queue shows what is unanswered and how long it has been sitting there - the enquiry you would otherwise find tomorrow.
Enquiries & Quotes
Answer the enquiry while it is still worth winning.
Every request - email, phone, web form - lands in one queue as a structured enquiry, priced against your own rate card, ready to send as a branded quote.
- Sources
- Email · Phone · Web form
- Pricing basis
- Your rates, zones, packages
- Distances
- Google Maps
- Quote document
- Your branding
How it works
- Step 01
It arrives as a request, not a message
Passenger, route, date, time, vehicle class, luggage and flight number are read out of the enquiry and put in fields you can check at a glance.
- Step 02
Your rate card does the pricing
Per-journey rates, zone pricing, hourly packages and day rates - with distance and duration taken from Google Maps rather than estimated.
- Step 03
One click sends the quote
A quote document under your own name goes out; when the client accepts, it becomes a booking without anyone retyping a single detail.
Quote builder - rate source visible on every line
What changes
The price is defensible
Every figure traces back to a rate you configured, so a quote can be explained to a client - or repeated identically next month.
Multi-leg days stay one job
A wedding or a full-day charter with five movements is quoted as one journey with legs, not five bookings glued together.
Accepted means booked
There is no second data entry between the quote and the job. The booking inherits the route, the extras and the agreed price.
What is in the box
Quoting is configuration, not improvisation.
Rates live in a catalogue you control, so the same trip prices the same way whoever is at the desk - including the assistant.
- Sources
- Email · phone · web form
- Rate types
- Per-journey · zone · hourly · day
- Modifiers
- Seasonal · lead time · demand
- Vehicle classes
- Your own catalogue
- Quote document
- PDF, your branding
- Validity
- Expiry set per quote
What it replaces
Three habits that quietly cost you jobs.
Today
In 4fleet
Working out the price in a spreadsheet, then rewriting the email
Priced from your rate card, sent as a quote document
Retyping the accepted quote into the bookings sheet
The accepted quote becomes the booking, unchanged
Losing track of which enquiries are still open
A queue that shows what is unanswered and what is expiring
Questions
Can I override a calculated price?
Yes - edit the quote before it goes out. The override is recorded next to the rate it came from.
What if a route has no rate configured?
You are told the rate is missing rather than given an approximation, so you can set it or price the job by hand.
Do clients see 4fleet anywhere?
No. Quote documents and emails carry your company name and branding.
Can I quote a multi-leg day?
Yes - one journey with legs, priced as a whole, dispatched leg by leg later.
Price your next enquiry properly.
Set up one vehicle class and one rate, then quote the next email that lands. Seven days, no card.