Check your AI operations usage

Goal

Find out how many AI operations you have used, which features used them, and how much allowance is left.

Prerequisites

• You can view reports and settings: the Usage tab sits in Settings > Automations & AI > AI & logs. The usage tab reads your own workspace's counts only.
• For the allowance itself and the plan limit, you need to be an Owner or Admin, because Plan & billing is closed to other roles.

Steps

1. Open Settings > Automations & AI > AI & logs.
2. Select the Usage tab.
3. Read AI operations (this billing period). This is the total used so far.
4. Read the table under Breakdown (this billing period). Each row is a kind of work, such as Carson chats, Automatic email reading, Parse with AI or Carson memory (background), with the number of operations next to it.
5. Look at Daily operations to see which days used the most.
6. To compare the total with your allowance, open Settings > Plan & billing > Usage & add-ons and read the AI operations line.

Expected result

You know the total used, what used it, and how it compares with your plan. The tab counts background work too, such as memory and automatic email reading.

Troubleshooting

• If you see AI usage limit reached or the code AI_LIMIT_REACHED, the workspace has used its allowance. Quoting, sending, booking and dispatch still work without AI.
• If you are on the free trial, the allowance is 500 operations for the whole trial. It does not refill each month.
• On a paid plan the allowance is monthly: Solo 300, Starter 1,000, Operations 3,000 and Scale 6,000. It resets with the billing period. AI operations cannot be bought as an add-on, so the options are to wait or to move to a higher plan.
• To slow the use, switch off Auto-parse incoming emails in Settings > Automations & AI > Inbox intake, or ask the Assistant fewer questions.
• If the tab shows Could not load AI usage, try again later.
• If No AI usage recorded in this period appears, nothing has used AI since the period started.