Accept your driver invitation and create your account

Goal

Turn the invitation your company sent you into a working driver account, so you can sign in and see your jobs.

Prerequisites

• Your company has invited you as a driver. The invitation arrives as an email with the subject "You've been invited to join" followed by the company name, or as a link the office sends you directly.
• You can open that link on your phone or computer within 7 days of it being sent.
• You know which email address the company used for you. The account is created for that address only.

Steps

1. Open the invitation email and select Accept invitation, or open the link the office sent you. The page shows the company name, the role you were invited as and the Invited email.
2. Check that the invited email is yours. If it is wrong, stop here and ask your office to correct it and invite you again.
3. Enter your name in Full name.
4. Choose a password of at least 12 characters in Password, then type it again in Confirm password.
5. Select Accept invitation. The page shows Invitation accepted when your account is ready.
6. Select Sign in, enter the same email in Work email and your new password in Password, then select Sign in.
7. If you drive on Android, install the 4fleet app from Google Play now and sign in there with the same email and password.

Expected result

Your account is active and the driver view opens after you sign in, with Today, Schedule, Tasks, Earnings and More in the bottom bar. The invitation link cannot be used again.

Troubleshooting

• If the page says "Use at least 12 characters.", make the password longer. If it says "Passwords do not match.", type the same password in both fields.
• If the page says Invalid Invitation or "This invitation has expired.", the link is older than 7 days or was replaced by a newer one. Ask your office to send you a new invitation and use only the newest link.
• If the page says Invitation already accepted, your account already exists. Select Sign in and use the password you set the first time.
• If you forgot that password, select Forgot? on the sign-in page and follow the emailed link.
• If you received an email titled "Driver access added" instead of an invitation, you already have a 4fleet account with that address. You do not need to create a new one. Sign in with your existing email and password.
• If the page says "This link was used many times in a short period. Wait a minute, then try again. Nothing was changed.", wait a minute and select Accept invitation again. Your entries stay filled in.
• If the page says "Check your connection and try again. Nothing was changed.", move to a better signal and try again.
• If you signed in but see a message that your driver profile is not linked, ask your office to connect your account to your driver profile, then sign in again.