Time off, documents and your checklist

Book time off before the office plans you in

Dispatch plans jobs around the time you have told them you are free. Open More, then Time off, and select Add time off. Choose the Type, such as Holiday, Training or Unavailable, set the Start and End, tick All day or give times, and add a note if it helps. Times are in your company's time zone, which the form shows.

Add time off as soon as you know about it. A holiday entered the week before is a gap the office can fill; one mentioned on the morning is a job without a driver.

Keep your documents current

Under More, then Documents, select Upload document. Give it a Document name, choose the Document type, such as Driver license or Insurance, set the Expiry date (optional) and attach the file as PDF, JPG or PNG. An uploaded document waits for the office to review it, then shows whether it is Valid, Expiring soon or Expired.

Always enter the expiry date. It is what lets the office see a renewal coming instead of finding out when a document has already run out. When you renew a licence or a certificate, upload the new one straight away.

Tasks from the office

Tasks in the bottom bar lists the tasks the office has given you. Some have checklist items you tick off one by one. A task past its due date shows Overdue, and you select Complete task when it is done.

On duty and off duty

The button at the top of the app shows On duty or Off duty; tap it to change. Go on duty when you start your shift and off duty when you finish, so the office knows who is available right now. While a job is running it shows On job and is handled for you. Changing duty needs a connection.